Legal

Terms of Service

Last updated: July 27, 2026

1. Acceptance of these Terms

These Terms of Service ("Terms") are an agreement between AngelHQ ("AngelHQ", "we", "us") and the organization on whose behalf you access the AngelHQ platform (the "Customer", "you"). By clicking "I agree", creating an account, or using the Service, you accept these Terms and represent that you are authorized to bind your organization to them. If you do not agree, do not use the Service.

2. The Service

AngelHQ is an AI-powered CRM and workflow automation platform, including contact, deal and document management, analytics dashboards, AI-assisted chat and content generation, mailbox integration and AI-assisted email features, and workflow automation. Features vary by plan and may change as the Service evolves.

3. Eligibility and Accounts

  • You must be at least 18 years old to use the Service.
  • You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately of any unauthorized access at support@angelhq.ai.
  • Accounts are provisioned per organization; your organization's administrators control membership, roles, and access.

4. Acceptable Use

You agree not to, and not to permit anyone using your account to:

  • violate any applicable law or regulation, including anti-spam, export-control, and privacy laws;
  • send unsolicited bulk email (spam) or use mailbox features beyond what the Service provides;
  • impersonate any person or misrepresent your affiliation;
  • upload or transmit malware or other harmful code, or attempt to disrupt or overload the Service;
  • scrape, crawl, or harvest data from the Service, or access it by automated means outside documented interfaces;
  • reverse-engineer, decompile, or attempt to extract the Service's source code or underlying models;
  • use the Service or its outputs to develop a competing product or to train competing AI models;
  • infringe the intellectual-property, privacy, or other rights of any third party.

We may suspend access that we reasonably believe violates this section while we investigate.

5. Customer Data

Your data remains yours. You retain all rights in the data, documents, emails, and other content you or your users submit to or connect with the Service ("Customer Data"). You grant AngelHQ a limited, non-exclusive license to host and process Customer Data solely to provide, secure, and support the Service. Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms.

Mailbox integrations. If you connect a mailbox, you authorize the Service to read messages and metadata and — where you enable it — send email on your behalf. Mailbox connectivity may be provided through third-party providers (e.g. UniPile). You may disconnect a mailbox at any time; disconnection stops future syncing and sending.

Security; incident notification. We maintain reasonable administrative, technical, and organizational safeguards designed to protect Customer Data. If we become aware of unauthorized access to or disclosure of Customer Data in our possession, we will notify you without undue delay after confirming the incident, provide information reasonably available to us about its nature and scope, and take reasonable steps to contain and remediate it. Our notification is not an acknowledgement of fault or liability.

Responsibility. You are responsible for having the necessary rights and consents to submit Customer Data to the Service, including any personal data of your contacts.

6. AI Features

No training on your data. We do not use Customer Data to train AI models. Where AI features rely on third-party model providers (e.g. Anthropic, OpenAI), Customer Data is submitted under commercial API terms that prohibit the provider from using it to train their models. Customer Data is processed by AI features only to generate results for you.

  • Your outputs are yours. To the extent we hold any rights in content generated for you by the Service's AI features ("Outputs"), we assign them to you, conditioned on your compliance with these Terms.
  • Accuracy. AI-generated content can be wrong, incomplete, or misleading even when it appears confident. You must review Outputs before relying on them or sending them to third parties. Outputs are not legal, financial, medical, or other professional advice.
  • Automated actions. Some features can take actions on your behalf — for example sending email from a connected mailbox, updating records, or executing workflow automations ("Actions"). Actions may not operate as you intend and may be based on Outputs that are wrong or incomplete. You are responsible for configuring, supervising, and reviewing Actions, including using any approval or confirmation steps the Service offers before Actions with external effect (such as sending email) are taken, and you are responsible for the consequences of Actions taken through your account.

7. Third-Party Services

The Service interoperates with third-party products you choose to connect (e.g. email providers, CRMs such as HubSpot, messaging tools). Your use of those products is governed by their own terms, and we are not responsible for them. Third-party providers of infrastructure used by the Service are intended beneficiaries of the disclaimers and liability limits in Sections 10–11.

8. Intellectual Property; Feedback

The AngelHQ platform — its software, models, design, and content other than Customer Data and Outputs — is owned by AngelHQ and its licensors. These Terms grant you a right to access and use the Service; they transfer no other right, title, or interest. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

9. Subscriptions, Fees and Payment

  • The Service is offered on two plans: Foundation (up to 3 users) and PRO (up to 10 users). The plan your organization is subscribed to, and its pricing, are identified in the Company section of the platform and in your order.
  • Subscriptions are billed in advance and renew automatically until cancelled. To avoid renewal, you must cancel at least 24 hours before the renewal date.
  • Fees are non-refundable except as required by law or as expressly stated in an order.
  • We will give at least 30 days' notice of price changes; changes apply from your next renewal.
  • You are responsible for applicable taxes other than taxes on our income.

10. Disclaimers

THE SERVICE, ALL OUTPUTS, AND ALL ACTIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED AVAILABILITY. WE DO NOT WARRANT THAT OUTPUTS OR ACTIONS WILL BE ACCURATE, COMPLETE, ERROR-FREE, OR SUITABLE FOR ANY PURPOSE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF FORESEEABLE; AND (B) ANGELHQ'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 3 MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM AND (ii) ONE HUNDRED U.S. DOLLARS (US $100). NOTHING IN THIS SECTION LIMITS EITHER PARTY'S LIABILITY FOR ITS OWN FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, FOR DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE, OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

12. Indemnification

You will indemnify and hold harmless AngelHQ and its officers, employees, and providers from third-party claims, damages, and reasonable costs (including attorneys' fees) arising from: (a) your breach of these Terms; (b) Customer Data, including claims that it was collected or shared without the necessary rights or consents; (c) your use of the Service, Outputs, or Actions in violation of law or third-party rights. We will promptly notify you of any such claim and may participate in the defense with our own counsel.

13. Term and Termination

  • You may close your organization's account at any time by contacting support@angelhq.ai.
  • We may suspend or terminate access for breach of these Terms — with or without prior notice depending on severity — or where required by law.
  • Upon termination your right to use the Service ceases. On written request within 30 days of termination, we will make a reasonable export of your Customer Data available, after which we may delete it in the ordinary course.
  • Sections 5–8, Section 9 (with respect to fees accrued before termination), and Sections 10–16 survive termination.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Delaware, and each party submits to the personal jurisdiction of those courts. Each party waives any right to a jury trial to the extent permitted by law.

15. Changes to these Terms

We may update these Terms from time to time. For material changes we will notify you by email or in the platform and ask your organization to accept the updated version. The date at the top of this page identifies the Terms in effect.

16. General

These Terms, together with the Privacy Policy and any order form, are the entire agreement between the parties regarding the Service and supersede prior agreements on that subject. If any provision is found unenforceable, the remainder stays in effect. Neither party may assign these Terms without the other's consent, except to a successor in a merger, acquisition, or sale of substantially all assets. Failure to enforce a provision is not a waiver.

Force majeure. Neither party is liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet, utility, or telecommunications failures, government action, and failures or degradation of third-party services or AI model providers on which the Service depends. The affected party will use reasonable efforts to mitigate and resume performance.

17. Contact

Questions about these Terms? Contact us at: