AngelHQ ("we", "our", "us") operates the website and platform available at www.angelhq.ai (collectively, "AngelHQ"). This Privacy Policy explains what information we collect, how we access and process connected mailbox data, why we use it, how long we keep it, when we share it, and how we protect it. By using AngelHQ you agree to the practices described here.
Mailbox integration disclosure: AngelHQ may use third-party mailbox integration providers, including UniPile, to connect supported email accounts such as Google, Microsoft, and IMAP-based mailboxes. We use connected mailbox data only to provide or improve user-facing AngelHQ features such as mailbox sync, email drafting, sending, summarisation, CRM logging, and workflow automations you enable. We do not use connected mailbox data for advertising, we do not sell it, and we do not use it to train generalized AI or machine learning models.
1. Information We Collect
1.1 Account Information
When you create an account or connect a mailbox we collect your name, email address, profile image if available, and any organisation or workspace details you provide during setup.
1.2 Connected Mailbox Data We Access
If you connect a mailbox, AngelHQ may access and process the following categories of mailbox data through our supported mailbox integration providers, but only for the mailboxes and permissions you explicitly authorise:
- Connected account profile data — your mailbox account name, email address, and profile image if available so we can identify the connected account inside AngelHQ.
- Email message content — message bodies and conversation content from the connected mailbox so we can display threads, generate drafts or summaries, and run email workflows you enable.
- Email metadata — sender, recipient, subject, timestamps, labels, and thread IDs used to organise conversations and link them to CRM records.
- Send-mail permissions — if you enable outbound email features, we use the connected mailbox integration to send messages from your connected address on your behalf.
- Connection tokens and metadata — provider account identifiers, access permissions, scope grants, and connection timestamps required to maintain the mailbox integration securely.
- Contact details from email interactions — names and email addresses contained in connected messages, when needed to create or update contacts in your workspace.
We access only the mailboxes and permissions you explicitly authorise. You can disconnect a mailbox at any time from AngelHQ. For provider-specific permissions, you may also revoke access from the relevant provider account settings.
1.3 CRM and Workflow Data
Data you import or create inside AngelHQ — contacts, deals, notes, call transcripts, documents — is stored in your workspace and used solely to provide the service.
1.4 Usage Data
We collect standard server logs (IP address, browser type, pages visited, timestamps) for security and to improve the platform.
2. How We Use Your Information
- To provide, maintain, and improve the AngelHQ platform.
- To authenticate you, maintain your mailbox connection, and keep your account secure.
- To read, organise, sync, and display mailbox content inside AngelHQ when you connect a supported mailbox.
- To send or schedule emails on your behalf when you enable outbound email or automation features.
- To sync conversations, contacts, and activity history with your CRM workspace.
- To generate AI-assisted drafts, summaries, suggested replies, and workflow suggestions within AngelHQ when you request those features or enable those automations.
- To troubleshoot product issues, prevent abuse, and respond to support requests.
- To send transactional notifications about your account (never marketing without consent).
We do not use connected mailbox data for targeted advertising, sale to data brokers, creditworthiness decisions, lending decisions, or training generalized AI or machine learning models.
3. Sharing of Information
We do not sell your personal data. We share data only in these limited circumstances:
- Service providers — hosting, database, infrastructure, and mailbox integration providers who process data on our behalf under strict confidentiality agreements, including providers such as UniPile where needed to connect and manage supported mailboxes.
- AI and automation subprocessors — when you use AI-assisted features or automations, the relevant workspace content, which may include synced mailbox data, may be sent to our contracted model and automation providers solely to generate the output or perform the action you requested inside AngelHQ. These providers are contractually restricted from using that data for advertising or to train generalized models.
- Legal requirements — if required by law, court order, or to protect the rights and safety of AngelHQ or its users.
- Business transfer — in the event of a merger or acquisition, your data may transfer to the successor entity, which will be bound by this policy.
Except for the limited cases above, connected mailbox data is never used for advertising, never shared with data brokers or information resellers, and never transferred for any purpose outside of providing or improving the AngelHQ features you use.
4. Data Retention and Deletion
We retain your account and workspace data for as long as your account is active and for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Connected mailbox data is retained only for as long as needed to provide the mailbox features you enable.
If you revoke provider access, disconnect a mailbox, or close your AngelHQ account, we stop future mailbox sync access and delete synced mailbox content and related connection tokens from our active systems within 30 days, unless a longer retention period is required by law or reasonably necessary for security, fraud prevention, or dispute resolution. You can request deletion of your account and associated data by emailing support@angelhq.ai.
5. Security and Access Controls
We use industry-standard safeguards including encryption in transit (TLS), encryption at rest, access controls, credential management, and regular security reviews. Mailbox connection tokens are stored securely and are never intentionally logged in plaintext.
Access to connected mailbox data is limited to systems and personnel who need that access to operate the service, respond to support requests you make, investigate security or abuse issues, or comply with legal obligations. No method of transmission or storage is 100% secure, so we also encourage you to use a strong password and secure your mailbox provider account.
6. Your Choices and Rights
You can disconnect a connected mailbox at any time from AngelHQ and, where applicable, from the relevant provider account permissions page. Depending on your location, you may also have the right to access, correct, export, or delete your personal data. To exercise any of these rights, contact us at support@angelhq.ai. We will respond within 30 days.
7. Children's Privacy
AngelHQ is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact us and we will delete it promptly.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. If we change how we access, use, store, or share connected mailbox data in a materially different way, we will provide notice and obtain any consent required before applying the new use. Continued use of AngelHQ after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
- Email: support@angelhq.ai
- Website: www.angelhq.ai